LogMeIn Reviews

LogMeIn.com provides various pricing plans tailored to different needs. For individuals, the cost is $349.99/year for access to up to 2 computers. Power users can access up to 5 computers for $839.99/year. Small businesses have several options: $1,539.99/year for up to 10 computers, $3,499.99/year for up to 25 computers, and $6,999.99/year for up to 50 computers. These plans are ranked as the #1 most reliable remote access tool. Additionally, LogMeIn Central offers a Base Plan for remote management, with prices that vary based on the number of computers and selected add-ons. The base plan starts with a minimum of 25 computers, and users can customize their plan with add-ons for security, automation, and insight to fit their specific needs.

LogMeIn.com is renowned for its flexible-work solutions that cater to various remote work requirements. Among the popular products, GoTo Resolve stands out for IT support with secure remote management and access. Rescue is another key service providing seamless remote support across devices. For secure access and file sharing, LogMeIn Pro is the go-to, while GoToMyPC ensures secure individual access with robust encryption. LogMeIn Central is ideal for instant remote IT needs, offering secure access, monitoring, and management. For device management, Miradore is the choice for tracking and managing multiple devices. Communication and collaboration are made easy with tools like GoTo Connect, GoTo Room, GoTo Training, GoTo Meeting, and GoTo Webinar, each designed for specific virtual interaction needs. Additionally, Grasshopper provides professional call answering services, rounding out the suite of products aimed at empowering teams to work efficiently from anywhere.

To update the payment method on LogMeIn.com, the billing contact for the account must sign in to the Billing Center. Once signed in, navigate to the Payment Method tab and select edit next to the payment method that needs to be changed. If required, enter the VAT Number and select Apply. After filling in all necessary fields, select Update Payment Method to save the changes. It's important to note that these actions can be performed at any time, even in the middle of a billing cycle.

LogMeIn Central is considered a comprehensive Remote Monitoring and Management (RMM) solution that offers a range of features designed for IT infrastructure management. It provides fast, secure HD remote access, critical patch management, actionable reports, and powerful IT automation from an easy-to-use platform. Users can securely remote into any machine, manage endpoints from desktop and mobile apps, and resolve issues from anywhere. It aims to reduce IT costs and complexity, optimize resource allocation, and empower remote workers to be productive from anywhere. LogMeIn Central stands out for its modular approach, allowing users to start with a base plan and add custom modules such as Security, Automation, and Insight to tailor the service to their specific needs. It is built to fulfill the needs of both Internal IT teams and Managed Service Providers (MSPs), offering features like user and device management, deployment, file sharing, and host preference packages. Compared to other IT management tools, LogMeIn Central is often praised for its reliability and flexibility, providing a focused functionality that can be customized for various industries and use cases.

LogMeIn Central's Base Plan is designed to secure and empower a remote workforce. It includes HD Remote Access for best-in-class unattended remote access in HD quality, allowing IT professionals to provide support without on-site visits. The plan offers User & Device Management to organize users and computers into groups, control permissions, and extend access as needed. Two-Factor Authentication adds an extra layer of security, while Multi-Monitor Display & Support ensures a comprehensive view during remote sessions. Background Access allows maintenance without interrupting end users, and Mobile Access enables support from any location using Android and iOS apps. The Base Plan is recognized for its 99.9% uptime, making it a reliable tool for IT management. Users can automate routine tasks, set and respond to alerts, customize user groups, and manage assets efficiently. Security features like 256-bit SSL encryption ensure data protection, and the plan is designed to be intuitive for quick adoption and immediate value.

LogMeIn Pro is positioned as a premium remote access tool with pricing reflecting its reliability and feature set. The cost for individuals starts at $349.99 per year for access to up to 2 computers. For power users, the price increases to $839.99 per year for up to 5 computers, and small businesses can expect to pay $1,539.99 per year for up to 10 computers. Larger packages are available, such as the Pro 25 and Pro 50 plans, priced at $3,499.99 and $6,999.99 per year respectively. When compared to other remote access tools, LogMeIn Pro's pricing is generally higher. For instance, RemotePC's Team plan offers unlimited concurrent connections to 50 devices at $249.50 per year, which is significantly less expensive than LogMeIn Pro's equivalent offering. TeamViewer's Corporate license allows for three concurrent sessions with no device limit at $1,498.80 per year, which is comparable to LogMeIn Pro's pricing for 10 devices. It is important to note that these comparisons are based on the number of devices and features offered, and users should consider the specific needs of their business when evaluating the value of these tools.