(4.0 / 5)1467+ Ratings

LogMeIn Reviews

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Overall Rating

4.0
2 Reviews
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About LogMeIn

LogMeIn.com offers a suite of flexible-work solutions to facilitate remote work. Their products include GoTo Resolve, which provides IT support with secure remote management and access, and Rescue, for seamless remote support on various devices. LogMeIn Pro offers secure access and file sharing, while GoToMyPC ensures individual access to files and applications with banking-grade encryption. LogMeIn Central is designed for instant remote IT with secure access, monitoring, and management. For device management, Miradore allows tracking and managing of multiple devices. Communication and collaboration tools include GoTo Connect, GoTo Room, GoTo Training, GoTo Meeting, and GoTo Webinar, catering to different needs from cloud phone systems to virtual conferences. Grasshopper provides professional call answering services. These products aim to empower teams to work efficiently from anywhere.

LogMeIn Pros & Cons

Pros of LogMeIn Pro:

  • Seamless Remote Access: LogMeIn Pro offers reliable and seamless remote access to computers, making it ideal for IT professionals and support teams.
  • Robust Security Features: The software includes robust security features such as 256-bit AES encryption, multi-factor authentication, and optional IP whitelisting, ensuring secure remote sessions.
  • User-Friendly Interface: Despite its complex features, LogMeIn Pro has a simple and user-friendly interface, making it accessible for professionals to remain productive regardless of their location.
  • File Transfer and Sharing: The software simplifies the transfer and sharing of files between remote and local computers, promoting collaboration among team members.
  • Multi-Monitor Support: It supports multiple monitors, which is beneficial for professionals who need to manage multiple applications simultaneously.
  • Remote Printing Capability: LogMeIn Pro allows users to print documents from a remote computer to a local printer, which is convenient for professionals who need to print documents for meetings or presentations.
  • Intuitive User Management: Administrators can easily add or remove users, making it a great solution for businesses with multiple users.

Cons of LogMeIn Pro:

  • High Subscription Costs: LogMeIn Pro is expensive, with plans starting at $249.99 per year for up to two computers and scaling up to $4,999.99 per year for 50 computers.
  • Occasional Connectivity Issues: Some users have reported occasional connectivity issues, which can be frustrating.
  • Complex Setup Process: The setup process can be complex and requires technical knowledge, which may deter some users.
  • Customer Support Responsiveness: Some users have complained about the responsiveness of customer support, particularly with infrastructure-related issues.

LogMeIn Coupon & Discount Codes

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LogMeIn Customer Reviews (2)

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Quintina Piccio
Quintina Piccio
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Feb 12, 2023
Russell Terry
Russell Terry
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Feb 10, 2023

LogMeIn Customer’s Q&A

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LogMeIn Features and Benefits

LogMeIn offers a range of features and benefits that make it a reliable remote access solution. Here are some key features and benefits:

Key Features:

  • Anytime, Anywhere Access: Maximize productivity, enhance efficiency and better serve customers - whenever work calls.
  • Access to Files: Simplify access to work and store, share, and collaborate across all devices.
  • Access to Applications: Easy access to most commonly visited websites, cloud and desktop applications.
  • File Transfer: Drag-and-drop files from work and home computers seamlessly without file-size restrictions.
  • Remote Printing: Quickly print documents from a remote computer to the nearest local printer.
  • Unlimited Remote Access: Easily remote into work computer from home or on the go without slowdown or delay.
  • Multi-Monitor Display: View all work monitors simultaneously, as if sitting at the desk.
  • Remote Control: Control one computer from another computer just like sitting in front of it.
  • Screen Sharing: Share screen with anyone to openly collaborate together or provide remote support.
  • Unlimited Users: Extend computer and file access to anyone for instant sharing and collaboration.

Benefits:

  • Security: Built with the highest standards of security and performance, including 256-bit AES encryption, dual passwords and end-to-end authentication.
  • Simplicity: Clear, simple interface and easy access to most features through a web browser.
  • Cloud Storage: Comes with 1TB of cloud storage for file-sharing or simple storage.
  • Flexible Pricing Options: Offers a range of pricing options, including free and paid plans.

These features and benefits make LogMeIn a powerful tool for remote access and collaboration. It's important to choose the tool that best fits specific requirements.

LogMeIn Pricing

LogMeIn offers several pricing plans, including:

  • LogMeIn Pro:

    • Individuals: $30/month, access to 3 remote PCs.
    • Power Users: $70/month, access to 5 remote PCs.
    • Small Businesses: $129/month, access to 10 remote PCs.
  • LogMeIn Central:

    • Base Plan: $80/month for 25 computers, with features like HD Remote Access, User & Device Management, and Multi-Monitor Display & Support.
    • Add-Ons: Prices update based on selection, with additional features like Background Access, File Transfer, and Desktop Sharing.
  • LogMeIn for Small Businesses:

    • Pro 25: $3,499.99/year, access to 25 computers.
    • Pro 50: $6,999.99/year, access to 50 computers.

These plans offer various features such as remote access, remote printing, and antivirus protection, with the option to add more features based on specific needs.

About Logmein.com Payment Method?

To update the payment method on LogMeIn.com, the billing contact for the account must sign in to the Billing Center. Once signed in, navigate to the Payment Method tab and select edit next to the payment method that needs to be changed. If required, enter the VAT Number and select Apply. After filling in all necessary fields, select Update Payment Method to save the changes. It's important to note that these actions can be performed at any time, even in the middle of a billing cycle.

LogMeIn FAQs

FAQ

How To Open A LogMeIn Account?

To open an account on LogMeIn.com, follow these steps:

  1. Visit www.LogMeIn.com.
  2. Click Log In in the upper-right corner.
  3. The Log in or sign up page will be displayed.
  4. Click Sign up.
  5. Fill in the registration form and follow all on-screen instructions.
  6. Upon completing the account form, a confirmation email will be sent.

After receiving the confirmation email, follow the instructions to activate the account. Once the account is activated, it's possible to add computers by installing the host software to the computers that need to be accessed. Remember, the email and password together make up the LogMeIn ID, which is used to log in at LogMeIn.com. To use certain services, a subscription may be required. A subscription can expire, but an account does not expire. Enjoy using LogMeIn!

FAQ

LogMeIn Alternatives

Here are the top 10 alternatives to LogMeIn:

  1. SolarWinds Dameware Remote Everywhere: A SaaS package that links technicians to user computers enabling remote control as well as regular remote access. It can also access sleeping or turned off devices.
  2. ManageEngine Remote Access Plus: Enables technicians to access remote devices, including those that are turned off and provides diagnostic tools plus video chat.
  3. Zoho Assist: A full support center system that includes remote access and remote control utilities.
  4. Teamviewer: A cloud-based remote access system that works through an agent program installed on both the technician’s computer and the remote device.
  5. MSP360 Connect: Allows remote access to devices running Windows from a technician’s computer running any operating system.
  6. VNC Connect: A cloud-mediated screen-sharing system that requires a viewer utility to be installed on the technician’s device.
  7. Chrome Remote Desktop: Free to use and built more for individuals to access their home computer from any device while roaming.
  8. Splashtop: A family of remote access services that can even get you into IoT devices and includes a version for managed service providers.
  9. Remote Desktop Manager (RDM): Creates a hub between technicians and remote devices with pre-approved access rights.
  10. Windows Remote Desktop Protocol (RDP): A free service that is built into the Windows operating system but only allows access from Windows to Windows.

These alternatives offer a variety of features and capabilities that may suit different needs and preferences. They range from free to paid services, and some offer trials to test out their functionalities. Remember to choose the one that best fits your specific requirements.

FAQ

About Logmein.com Prices and Cost?

LogMeIn.com provides various pricing plans tailored to different needs. For individuals, the cost is $349.99/year for access to up to 2 computers. Power users can access up to 5 computers for $839.99/year. Small businesses have several options: $1,539.99/year for up to 10 computers, $3,499.99/year for up to 25 computers, and $6,999.99/year for up to 50 computers. These plans are ranked as the #1 most reliable remote access tool. Additionally, LogMeIn Central offers a Base Plan for remote management, with prices that vary based on the number of computers and selected add-ons. The base plan starts with a minimum of 25 computers, and users can customize their plan with add-ons for security, automation, and insight to fit their specific needs.

FAQ

About Logmein.com Popular Products and Services?

LogMeIn.com is renowned for its flexible-work solutions that cater to various remote work requirements. Among the popular products, GoTo Resolve stands out for IT support with secure remote management and access. Rescue is another key service providing seamless remote support across devices. For secure access and file sharing, LogMeIn Pro is the go-to, while GoToMyPC ensures secure individual access with robust encryption. LogMeIn Central is ideal for instant remote IT needs, offering secure access, monitoring, and management. For device management, Miradore is the choice for tracking and managing multiple devices. Communication and collaboration are made easy with tools like GoTo Connect, GoTo Room, GoTo Training, GoTo Meeting, and GoTo Webinar, each designed for specific virtual interaction needs. Additionally, Grasshopper provides professional call answering services, rounding out the suite of products aimed at empowering teams to work efficiently from anywhere.

FAQ

How does LogMeIn Central compare to other IT management tools?

LogMeIn Central is considered a comprehensive Remote Monitoring and Management (RMM) solution that offers a range of features designed for IT infrastructure management. It provides fast, secure HD remote access, critical patch management, actionable reports, and powerful IT automation from an easy-to-use platform. Users can securely remote into any machine, manage endpoints from desktop and mobile apps, and resolve issues from anywhere. It aims to reduce IT costs and complexity, optimize resource allocation, and empower remote workers to be productive from anywhere. LogMeIn Central stands out for its modular approach, allowing users to start with a base plan and add custom modules such as Security, Automation, and Insight to tailor the service to their specific needs. It is built to fulfill the needs of both Internal IT teams and Managed Service Providers (MSPs), offering features like user and device management, deployment, file sharing, and host preference packages. Compared to other IT management tools, LogMeIn Central is often praised for its reliability and flexibility, providing a focused functionality that can be customized for various industries and use cases.

FAQ

What are the features of LogMeIn Central's Base Plan?

LogMeIn Central's Base Plan is designed to secure and empower a remote workforce. It includes HD Remote Access for best-in-class unattended remote access in HD quality, allowing IT professionals to provide support without on-site visits. The plan offers User & Device Management to organize users and computers into groups, control permissions, and extend access as needed. Two-Factor Authentication adds an extra layer of security, while Multi-Monitor Display & Support ensures a comprehensive view during remote sessions. Background Access allows maintenance without interrupting end users, and Mobile Access enables support from any location using Android and iOS apps. The Base Plan is recognized for its 99.9% uptime, making it a reliable tool for IT management. Users can automate routine tasks, set and respond to alerts, customize user groups, and manage assets efficiently. Security features like 256-bit SSL encryption ensure data protection, and the plan is designed to be intuitive for quick adoption and immediate value.

FAQ

How does LogMeIn Pro compare in terms of pricing with other remote access tools?

LogMeIn Pro is positioned as a premium remote access tool with pricing reflecting its reliability and feature set. The cost for individuals starts at $349.99 per year for access to up to 2 computers. For power users, the price increases to $839.99 per year for up to 5 computers, and small businesses can expect to pay $1,539.99 per year for up to 10 computers. Larger packages are available, such as the Pro 25 and Pro 50 plans, priced at $3,499.99 and $6,999.99 per year respectively. When compared to other remote access tools, LogMeIn Pro's pricing is generally higher. For instance, RemotePC's Team plan offers unlimited concurrent connections to 50 devices at $249.50 per year, which is significantly less expensive than LogMeIn Pro's equivalent offering. TeamViewer's Corporate license allows for three concurrent sessions with no device limit at $1,498.80 per year, which is comparable to LogMeIn Pro's pricing for 10 devices. It is important to note that these comparisons are based on the number of devices and features offered, and users should consider the specific needs of their business when evaluating the value of these tools.

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